Cancellation Policy

CANCELLATION RIGHTS

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ADDITIONAL RIGHTS TO CANCELLATION: You may also cancel your Membership and this Agreement, at any time during or after the Initial Period, for either of the following reasons:

(1) IF YOUR TREATMENT PROVIDER GOES OUT OF BUSINESS OR IF TREATMENT PROVIDER MOVES MORE THAN TEN (10) MILES FROM THE PRECEDING LOCATION, YOU MAY CANCEL THIS AGREEMENT BY EMAIL STATING YOUR DESIRE TO CANCEL THIS AGREEMENT, ACCOMPANIED BY PROOF OF PAYMENT ON YOUR AGREEMENT TO: salononewellness@gmail.com (2) IF YOU DIE OR BECOME TOTALLY AND PERMANENTLY DISABLED AFTER THE DATE THIS AGREEMENT TAKES EFFECT, YOU OR YOUR ESTATE MAY CANCEL THIS AGREEMENT AND RECEIVE A PARTIAL REFUND OF YOUR UNUSED MEMBERSHIP FEE BY EMAILING A NOTICE TO TREATMENT PROVIDER STATING YOUR DESIRE TO CANCEL THIS AGREEMENT. TREATMENT PROVIDER MAY REQUIRE PROOF OF DISABILITY OR DEATH. THE WRITTEN NOTICE MUST BE EMAIL TO THE FOLLOWING ADDRESS: salononewellness@gmail.com Treatment Provider may require you or your estate to provide reasonable proof of your disability or death, such as a signed letter from your doctor or a copy of your death certificate. Notice should be accompanied by a receipt or other proof of payment made under this Agreement, as well as any membership cards or fobs or other membership documentation given to you by Treatment Provider. Within thirty (30) days after Treatment Provider receives notice of such cancellation, it will refund, using the Payment Information on-file, any unearned payments. Unearned payments will be calculated by (1) rounding, as applicable, the date of closure or relocation or your notice of death or disability is received and the Agreement’s expiration date to the nearest full month; (2) subtracting that rounded date of closure, relocation or receipt of notification from that rounded expiration date, with the result expressed in whole months and representing the number of months remaining on the Agreement; (3) computing the gross monthly payment by adding all Membership Dues under the Agreement, including any initiation fees, and dividing the result amount by the total number of months in the term of the Agreement; and (4) multiplying the number of months remaining on the contract (determined under clause (2)) by the gross monthly payment (determined under clause (3)).Cancellation after Initial Period: If you do not wish to continue your Membership after the Initial Period, you may cancel your Membership and this Agreement thirty (30) days prior to the end of the Initial Period with a notice to salononewellness@gmail.com. For clarity, your cancellation will go into effect thirty (30) days after your cancellation notice is received; however, if you provide cancellation notice more than thirty (30) days before the end of the Initial Period, your cancellation will not go into effect until the last day of the Initial Period. You are required to pay all Membership Dues for the Initial Period even if you submit a cancellation notice more than thirty (30) days before the Initial Period ends. Please note you will not receive a refund of any charges, including but not limited to unused Treatments at the time your cancellation goes into effect. To cancel your membership after the Initial Period, you must provide notice of cancellation by emailing salononewellness@gmail.com

Record of Cancellation: You are responsible for retaining (and presenting, if necessary) all records relating to your cancellation of Membership. In the event of a dispute as to whether and when notice of cancellation was received, Treatment Provider`s records will control.

Revocation of Membership: Treatment Provider may, in its discretion, revoke or suspend your Membership, or limit your right to access certain Treatment Provider Facilities or participate in certain Treatment Provider offerings or ancillary services, upon notice to you provided at any time and for any reason, including without limitation failure to pay Membership Dues or Ancillary Charges or failure to comply with Treatment Provider Policies (as defined in Section 5.1). In some cases, notice of revocation or suspension may be provided orally by a Manager, Membership Administration or Treatment Provider management. If Treatment Provider revokes your Membership, it will promptly refund, using the Payment Information on-file with Treatment Provider, any prepaid unused Membership Dues and any prepaid unused Ancillary Charges, less any outstanding amounts which may be owed to Treatment Provider hereunder. Revocation or suspension of Membership will be without limitation to any other rights or remedies which Treatment Provider may have at law or in equity, and Treatment Provider reserves the right to, in its discretion, prohibit you from rejoining Treatment Provider in the future.
 

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