Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy

At Salon One Wellness, we are committed to providing exceptional services and ensuring client satisfaction.

Services

Due to the time, expertise, and products involved in providing our services, all service sales are final and non-refundable. If you are dissatisfied with a service, please contact us within 7 days of your appointment. We will gladly schedule a consultation and, when appropriate, make reasonable adjustments to address your concerns at no additional charge.

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Retail Products

Unopened retail products may be returned within 14 days of purchase with a valid receipt for salon credit or exchange. Opened, used, or damaged products are not eligible for return or refund unless the product is defective.

Gift Cards
Gift cards are non-refundable and cannot be redeemed for cash except where required by law.

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Memberships and Packages

Membership fees, prepaid services, and package purchases are non-refundable. Unused services may be redeemed according to the terms of the membership or package purchased.

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Appointment Deposits

Any required deposits are non-refundable if an appointment is canceled with less than 24 hours' notice or in the event of a no-show. Deposits may be applied toward a rescheduled appointment when proper notice is given.

Salon One Wellness reserves the right to review all refund, exchange, and adjustment requests on a case-by-case basis.